FAQ

 

Q: WILL MY APPAREL AND ACCESSORIES SHIP TOGETHER?

A: We at BOAKINGS® try to reduces our environmental footprint as much as possible. Therefore we will try and ship all your items in one package depending on the number of items and their size.

 

Q: WHAT CAN CAUSE MY ORDER TO BE DELAYED?

A: There are several reasons why an order might be delayed. Typically, delays result from order-related data discrepancies. For instance, if the billing information you provide does not match what your bank has on file (including address and telephone number) your order may be delayed. Your order may also be delayed if the billing and shipping address are not the same.

 

Q: HOW LONG DOES IT TAKE TO PROCESS AND SHIP MY ORDER?

A: Please refer to BOAKINGS® Terms & Conditions.

 

Q: IF MY SHIRTS DOES NOT FIT CAN I EXCHANGE THEM FOR A DIFFERENT SIZE?

A: Please refer to BOAKINGS® Terms & Conditions.

 

Q: DO YOU ACCEPT INTERNATIONAL CREDIT CARDS?

A: BOAKINGS® only accepts credit cards issued from U.S. banks with U.S. billing and shipping addresses.

 

Q: MY ORDER WAS NOT PROCESSED AND THERE IS A CHARGE ON MY ACCOUNT. WHEN WILL THE CHARGE BE REMOVED?

A: If you used a credit card or debit card, the charge you see is actually a pre-authorization hold. This is a temporary electronic authorization. The card will not be charged unless the order ships. If you did not complete the order, the hold will drop off your account according to your credit card or bank policy. This generally happens within 2 – 10 business days. For more information, contact your credit card company or bank to find out when the hold will be released.

If you used PayPal, the charge you see is actually a pre-transaction notification. This notification will drop off your PayPal account within 30 days. Contact PayPal directly to find out exactly when the pending notification will drop off.

 

Q: I SEE YOU HAVE ANIMALS ON SOCIAL MEDIA AND THE LAIR.  ARE THEY AVAILABLE FOR PURCHASE?

A: Currently we do not sell animals on Boakings.com.  Please refer to the expo dates to see when we will be in your area. Or contact us at Boakings@gmail.com.

 

 

*BOAKINGS® is a home base business. We are easily accessable, if you have any questions about our products please email us at Info@Boakings.com,  we’ll be happy to help you find the best fit for you.